Have you tried updating the firmware? The download and instructions are available here.
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XDJ AERO RIGHT DECK SOUNDS
Hello hi Pioneer, i had a problem with my XDJ AERO. I wonder why the sound is still there even i off the volume fader on the right deck. The left deck works perfectly !!! It only happen on the right deck. I provide with video also. I really hope that Pioneer can solve my problem ASAP. Thank you
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Thanks for you quick respond Pulse. I'll try to update now , anything I get back to you. Keep in touch pals :)
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Hey Pulse, I already update the firmware to version 3.0 but it still happen. Is it something to do with setting?
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Thanks, pushing this to the engineers for further information.
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Thanks . Do you think this is something to do with the volume fade broke or something? Im totally freak out.
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Sorry, typing error. volume fader broke or something else?
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Not sure, we'll let the engineers take a look and provide us with info!
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Ok Pulse sure. Thanksss :)
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@Arief > The engineers feel that there is an issue with the hardware and recommend that it be sent for service.
You can find a list of all** international support contacts on this page** - they will be able to direct you to a local service shop for repair.
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I just got an AERO today and having this issue as well @Pulse
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@Chris > If you're having this same exact issue and your AERO is brand new, you can return it to your retailer and exchange it for a new one. If you purchased it used from a third party, you will have to follow Pulse's advice and send it in to be serviced. You can find a list of all **international support contacts on this page** - they will be able to direct you to a local service shop for repair.
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