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How do I get my $129 dollars back?

Software does not provide what is advertising. Software not useful, Software does not work.

Luis

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Same! Massively disappointed! No features for anyone on CDJs to want to switch.

Christian Jackson 0 votes
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K this explains everything guys. The DDJ-SX its not comparable to 4.0

Curtis (Pioneer DJ)
Oct 2, 00:36

Rekordbox 4.0 uses an Ethernet connection to communicate with compatible Pioneer products. The DDJ-SX does not have an Ethernet connection on it and because of this Rekordbox 4.0 cannot be used. There is an add-on control software called Rekordbox DJ which uses USB to communicate with compatible Pioneer products including your DDJ-SX controller.

Luis 0 votes
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That's actually a misunderstanding -- the SX uses USB to control rekordbox in performance mode. Trust me, I have one connected to my computer at this very moment.

You must be using rekordbox DJ (the performance mode) to control it with your SX. It can NOT make use of the prepare mode (or link) as the CDJs do.

Pulse 0 votes
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THE DDJ SX is NOT COMPATIBLE....Hpw can the DDJ SX be fine when 2nd, 3rd and 4th Deck (Next track option) in keyboard shortcut does not work The Audio Bleeds from Master even with all faders down. and Many many many many bugs listed on this forum... THE DDJ SX is NOT COMPATIBLE.

Luis -2 votes
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Luis, I have absolutely no audio bleeding issues as you describe. Master is perfectly silent. There may be bugs, but claiming it is not compatible is not correct.

Yves Smolders 0 votes
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After you pay 129 and download the software you get a window that mentions the 30 days but what good is that when you already pay?

Luis 0 votes
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Since I can not use my DDJ SX to perform with 4.0 do to the Bugs. How do I get my money back?

Luis 0 votes
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Again... when you go to any of this sites at no point you get promoted to try before buy. You like? , then you click to buy.. there is not TRY IT 30 DAYS ... otherwise I will have taken advantage
https://www.rekordbox.com/en/store/
https://rekordbox.com/

https://rekordbox.com/en/

nor here https://rekordbox.com/en/#whatis

and here? https://rekordbox.com/en/products/rekordbox/

How do I get my 129 dollars back dude?

Luis 0 votes
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DDJ-SX works fine for me. Few small bugs and issues but hey this is day two. Did ANYONE here expect this to be perfect?

Deejay Dave 0 votes
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Luis - the SX is FULLY COMPATIBLE.

The 30 day free trial is listed on the website - you only need to have a KUVO account to activate the trial, no purchase is necessary.

If you're still upset about it, contact Pioneer support.

Pulse 0 votes
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