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DISAPPEARANCE OF DECKS ON THE SOFTWARE.

I have a problem with the Serato Dj software playing with ddj sx. It connects well, shows the decks in a split second then they disappear making it impossible for me to mix. Kindly assist.

Petre

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It sounds like there is a problem with the detection of the hardware. Could you please try on a different USB port, with a different USB cable and if you still have the same problem, perhaps test on another computer to see if it's the controller or your computer causing the issue of detection.

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