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Unable to open rekordbox 4.0.2 (Windows)

Hej there,

i recently have an error i can not explain to myself. I am using rekordbox for some time now and I never had any problems. I updated to the 4.0.0 and there was not any error aswell.
But now, I am unable to open rekordbox, I already uninstalled it and tried again but sadly I am not able to open it.
Can you please help me?

Thanks in advance,

Tim

Tim Schulze

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Is your issue that you can not find rekordbox launcher icon?
If so, go to following address and then open "rekordbox.exe."
C:\Program Files\Pioneer\rekordbox 4.0.2

If you are facing with another issue, why you can not open rekordbox?

a s 0 votes
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No, there is no issue with the icon whatsoever. Everything seems fine, I installed the program and finished the task.
But when I want to open rekordbox, my computer simply does not do it.
A notification pops up instead: If I agree, that rekordbox can make so program changes..
I can either click yes or no, nothing happens afterwards.

Tim Schulze 0 votes
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Reinstall 4.0.1 thats what I had to do. My RZ cue buttons didnt function after .2 and the lag was unreal

Rikki Daman 0 votes
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Sorry for late response.
Does this replicate if you download and install 4.0.3 (released yesterday)?

If the issue has still occur, let us some information.
- What Windows are you running?
- Would you check [Windows task manager] by [CTRL-ALT-DELETE] and then force to quit rekordbox.exe in process tab? and check whether it works or not.
- Would you send us the screenshot of the notification pops up?
Send the file by making an inquiry at https://rekordbox.com/en/support/inquiry.php or using dropbox or other service.

a s 0 votes
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