Purchased a new macbook air 2014, and ddjsx2 about a month ago. Has worked more than fine until today where I was mixing for about 15 mins. And all led feedback failed and ddjsx2 shut off. Unplugged all usb/ power sources. Serato dj shows music playing on laptop but no led feedback from ddj sx2. Any suggestions?
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If you turn on the SX2 while connected to the computer, does it show as a recognized device?
This FAQ page applies to the SX2 as well, please use the instructions there to see if the device is detected by the computer.
http://site2.pioneerdj.com/support/product.php?c=660&lang=en&p=DDJ-SX&t=faq
Yes the sx2 it is recongnized. even when i get into serato all the hot que pads/ mixers, etc. are responsive. but no sound through my headphones along with not having any LED feedback. have tried unplugging, reseting and installing any new software and firmware updates, but to this point no success
Then it sounds to me like there is a hardware issue and it should be serviced by technical support. Please click here for support contact links in your region.