XDJ 1000 slipping out of time

Sure - find your country's contacts here.

What is the status about this problem?
Can the whole problem of "slipping out" be solved with an update for the XDJ1000?

Sometimes i regret that i bought the xdj1000 for 900,- euro with this problem.....:(

If you're not using sync, analysis/beatgridding have no affect on the mix or beatmatching. If they're falling out of time, there's a chance they're either:

A) Not beat matched
B) Were recorded live vs. quantized, so the tempo may drift naturally. To correct this (assuming you have Ableton Live) drop the track in question into Ableton and use the "Complex Pro" algortihim to create warp markers, making the trake consistent throughout.
Cheers.

I notice that Variable Bit Rate tunes like to drift out of time.

Which is why we don't recommend using VBR encoded files.

I have the same problem with my new XDJ's

I also heard it from other users that they have the same problem.

I have the problem with allmost all of my songs (7000) also when i reset the beatgrid.

When i connect the XDJ's to Traotr Pro the problem is gone! Then everything works very good! So, i think it's something in the XDJ firmware.

We can test it on a cdj 2000 nexus with the same songs that we use as on the XDJ. When the songs running very good with each other on the CDJ and not on the XDJ than it's a problem in the XDJ.

I find it very disappointing that it doesn't work on my XDJ set of 3500,- euro and it works perfect on my 800,- euro Traktor S4

Pioneer, can you look at this problem because it's one of the most basic functions DJ's use when they beatmatch.

Also when i play 2 tracks in rekordbox with the sync button they run exactly at the same time (good sync)....When i send the exactly same songs with rekordbox to my XDJ (hub ethernet) they run out of each other...

This must be the XDJ..

Pioneer,

raised this thread back in November since this time i myself and multiple very experienced djs have used the XDJs, this clearly is an equipment issue. I'm glad that this has now been acknowledged by other users and as they mentioned its a very fundamental issue.

I also hear the problem a couple of times on the internet. 

- When i connect the XDJ to traktor the sync function works perfect.

- when i play the same track on 2 decks, without the sync button, they run perfect.

- When i play 2 tracks with the same BPM (example: 124.0) they run, without the sync button, perfect. 

- Only when i play 2 songs with different BPM, and i set the BPM similar to each other with the pitch-fader, they run out of each other. I think the problem is in the second decimal BPM. On my XDJ the BPM is 124.0. On my traktor 124.04. 

Mis it possible to make a 2 decimal BPM indicator?

Hi Peter

Thanks for adding further detail to this thread, my XDJs behave in exactly the same way as you have described. I have logged a complaint to Pioneer regarding this, I will let you know how they respond. Frankly I am surprised this issue has now been already acknowledged by Pioneer given how fundamental it is.

Thanks
Luke

Pioneer support have not responded for some time now, basically ignoring the issue.

Has anyone else had any joy resolving this issue?

Sorry guys, we're not ignoring the issue, we're just unable to replicate it. With tracks that have accurate beat grids, manually aligned and beatmatched, I'm able to leave tracks for upwards of 3-4 minutes with no issues.

Then its time to update Rekordbox. When i analyse a song in traktor, with my XDJ connected, the song is perfect beatgridded and in the sync mode everything is working fine.

Okey, and what can Pioneer do about this?

Can Pioneer solve the issues with a firmware update? Or is it something in the hardware?

and if it's something in the hardware, what will Pioneer do about this?

And per the official statement I provided, the "something" you can do is to use the SYNC function.

I'm sorry, but this is absolutely outrageous. You are stating that Pioneer are now knowingly selling XDJ 1000s which will not correctly beatmatch without use of the SYNC function or constant manual jogwheel adjustments?

This is totally unacceptable. Why would this not be found during the testing phase? It is perhaps the most fundamental requirement for this piece of equipment. The industry expectation is that this piece of equipment should behave in a similar manner to the CDJs. I myself have spent thousands of pounds on this equipment and expect to be able to beatmatch in the same way I would with CDJs without use of the SYNC button.

Can you please;1. Provide a timescale and detail into when a fix is going to be implemented and detail what this involves or 2. Provide contact details of who I can escalate this complaint to. I appreciate your help but the length of time has taken to get information and the simplistic level of which Pioneer have failed to test their product is unbelivable.

I totally agree with Luke. I hope you can respond soon because every day i notice the flaws...

I think you guys misunderstood -- the XDJ's CAN beat match just fine, but there are situations where it may drift slightly. A correction with the jog addresses this, as does using the SYNC function where it can lock the two tracks using the beatgrid data.

Sorry, there is no timeline available for any updates on this issue.

No, I haven't misunderstood. I use the XDJs daily and so I am well aware that they beatmatch fine when SYNC is used or you adjust the jogwheel. The fact is this shouldn't have to be done. The XDJs should NOT drift out when beatmatched this is a basic requirement. Clearly CDJs do not behave in this manner so why do the XDJs?

Can you please give me contact information to escalate my complaint?

As a drum & bass DJ who doubledrops frequently this is a real issue for me. I perfectly beatmatch manually yet the tracks slip out of time after a while. How can Pioneer fail at this basic function while they were doing fine with the other models? I hope there will be a fix in the near future.

I would like to echo Peter's sentiments here. This was raised over 7 months ago and nothing has been done to resolve this issue. Please outline;

1. What steps pioneer will be taking to resolve this issue?

2. What the ETA is for a resolution?

I contacted our country representatives but received no response. I myself am thinking of selling the XDJ 1000s due to this issue as although i can 'work around' it this dimishes the experience by some amount.

If Pioneer fail to outline how/when this issue will be looked at I will be looking to put exposure on this crucial flaw to the large amount of fellow djs i know both online and in the UK locally. The failure to acknowledge this issue or iron this out during testing is quite startling.

As posted in the official comment:

If you play the same track on 2 x XDJ-1000, the 2 tracks may not be in sync. This is caused by variances of the system locked oscillator used in each XDJ-1000. This is the current status of how XDJ-1000 works.

If you play the same BPM tracks on 2 x XDJ-1000, the 2 tracks may not be in sync. This is caused by the BPM analysis accuracy and is currently under investigation for improvement.

The LOOP and the played track may not be in sync. This is caused by the accuracy of BPM and LOOP. This is the current status of how XDJ-1000 works .

As BEATGRID is managed by ms, mixing a LOOP with Master Tempo on will be drifted when SYNC is not used.

If 0.3msec gap, which is rounded, exists, one loop will generate 0.3msec every time a one-beat loop is played and this gap will be accumulated. For example, 4.8msec of gap will be generated by mixing for 4 bars (16 beats). This is corrected when using the SYNC function.