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CDJ-350 two-fold loop Issue

I've seen this mentioned a few times, with completely nonsensical responses from the engineers, and I'm pretty baffled that there are 2 outstanding issues with a piece of hardware that has been around for this long... This is not how any of the other CDJs I've used function.

The following is a screenshot of a recording I made with the 350's I bought for my burning man camp. I recorded the same exact audio twice, once looped and once not looped. The track is 120 BPM, in rekordbox, with a correct grid, triple checked. I even checked the same file in Traktor as well, to verify. After 32 bars, notice how far the second recording (the looped one) has drifted from the original.

http://i.imgur.com/Z4g7RWC.png

EVERY SINGLE time you use the 4 bar loop function, it shaves several ms off the 4 bar sample. If you loop a track at 120 bpm, and you want to mix in another track at 120 bpm, you need to compensate by about .6 bpm to make the loop "correct". That is ridiculous. This is easy to hear if you start the loop on a Kick hit, it stutters AUDIBLY. How was this designed so poorly, and how is it not fixed?!? The firmware is even up to date!

ON TOP OF THAT:

The divide loop button doesn't divide the loop... it just inserts a bunch of noise with a gate on it every 1/4, 1/8, 1/16th etc.

What gives???

I've seen this brought up like 10 times on this forum and every single person gets a completely BS answer from Pioneer. I've heard this blamed on all kinds of things from non-analyzed tracks to "try a different file format." Are you kidding me? Happy to make a video, hop on a call with someone from Pioneer, screencast it, or whatever, but I'm not wrong, this super super broken and you guys should fix it.

Benjamin Jorgens

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@Benjamin > Frame accuracy is why this occurs. The resolution of the CDJ-350 is 1/75th of a second and chances are your loops, while seemingly accurate within the software thanks to rekordbox's 1ms accuracy, are only 13.3333ms accurate on the CDJ.

That's about as good an answer as we can provide you right now. No amount of firmware tweaking will improve the looping on this 5 year-old hardware. Sorry!

Pulse
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Best I can do is to submit the issue to the engineers and see what they say can be done. Sorry for the frustration...

Jay 0 votes
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