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XDJ-RX BPM Issues!!

I recently purchased an XDJ-RX and for some reason the bpm fluctuates, it's so annoying! I am on vers 1.80 and rekordbox 3 (still running original OSX). I had an aero before and this NEVER happened. I know it's the software. I have the best grids set correctly. Goes out of sync even with the sync button on. I have the master tempo on as well. I have read lots of complaints about this so I know I'm not the only one. Is pioneer going to ever address this issue?

Miguel

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Do you have quantize enabled when trying to "sync" both decks when pressing play?

Pulse 0 votes
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If you want it to "snap" to the grid, yes. But be aware, there is a known issue where if you have the value set to 1 beat and you miss the beat marker and start the track late, it won't quantize in reverse - it will start at the NEXT beat, no matter how little after that beat it was.

Pulse 0 votes
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I will try that. My biggest concern is the tracks going of beat when let's say I have a track at 140 and the other at 138. I lower the bpm on the 140 track to 138 to be the same but when I beat match it it will go off sync every 10 secs or so. Again this is with the beatgrid set correctly. I also have the master tempo set on both decs as well. The only time it stays in sync are when both tracks are the same bpm.

Miguel 0 votes
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So I tried with sync and quantize on and the bpm still goes out of sync!! No matter how, everything and every way goes out of sync. This software should be checked by the pioneer engineers as I'm not the only one having these issues. I have no fun mixing with this unit. Spent 1500.00 on this, thinking of returning it. I NEVER had this issue with dj AERO.

Miguel 0 votes
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@Pulse : Hi there! Today I also noticed that when I use sync on both decks the track's are not in sync.All my track have the grid's set correctly and locked.I've exported the same track's to 2 usb - one 64 Gb sandisk ultrafit and second 32 Gb sandisk (both of them 3.0) - and the sync issue/bug is the same.My quantize is ON.if I hit play with the sync On should be in sync with the beatgrid of the other track, but it isn't,the grid is way off and I must adjust by ear the tracks and even so the Bpm is drifting after a few second's.If the track have the same Bpm the sync works fine.It look like xdj rx see the original track Bmp and leave it at the original Bpm even if the sync is On.The strange thing is that i've tested the same tracks that I've played on usb on rekordbox dj without any issue's at all.Before this 2.10 firmware update everything worked fine.Or may be is a bug when exporting/sync-ing the track's to usb???Sorry for my english.

 

EDIT! Today I re-analyzed my tracks in normal mode just in case (and a question if I reanalyze my track's I'm gonne to loose the beatgrid setting which I made earlier ???) but the same bug.I also noticed that if I want to set a auto-loop on the track that I want to use to mix with the other even with the sync On is out of sync and won't "snap" the beat grid of the other track.If I start the track without auto-loop and with the sync On everything looks and sound fine.Another "bug" i've noticed that the hot cue pad's led not lighting even if all my track's have hot cue/memory cue set.Before the update when I loaded the track's on my deck's the hot cue led's worked fine.What might be the problem??? In rekordbox dj everything work's fine.

Dj Hairless 0 votes
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I've had it with this garbage software!! As much as I love the unit, I'm going to return it. I am tired of not being able to mix even with the sync button and quantize on!! This should not be happening with a $1500.00 unit!! I hate rekordbox!

Miguel 0 votes
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Guess pioneer doesn't care about unsatisfied customers as they wont reply anymore. Great service!! Done with pioneer and I'm returning the unit. Not worth 1500 that I worked hard for.

Miguel 0 votes
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@Miguel > Nobody's responded as we don't currently have any additional information to provide you at the moment. Are you expecting us to say "Thanks for waiting, we appreciate your patience" every few days just so you know we're thinking about you? I wish I had more information, but the truth is not everyone is having this problem, and I guarantee you the hardware is not the issue.

Pulse 0 votes
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Pioneer Xdj-Rx (Ver. 2.10) sync bug.In this video u can see that xdj rx won't snap to beat grid even if the sync is on, if I set a auto-loop. If I play the track without auto-loop it doesn't mater if I'm not starting on the first beat it will snap to the beat grid.In rekordbox dj (Ver. 4.1.2) everything work's fine.  https://www.youtube.com/watch?v=kn_1tPtCzQQ

Dj Hairless 0 votes
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@Hairless > Should I point out that the decks were not in SYNC mode?

Pulse 0 votes
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@Pulse : Both of them where with the sync on.See the part of the video where is rekordbox dj.

Dj Hairless 0 votes
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@Pulse : In the begining I saw that is not on but from 0:36 it is on.This are my setting's 

 

 

Dj Hairless 0 votes
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I never had this issue with xdj-aero and I have friends with cdjs that it doesn't happen to either. Only this unit is having these issues. I've read multiple threads of people having the same issues that own both this unit and cdjs.

Miguel 0 votes
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Here's another video from tonight when I was mixing. Both tracks at 140, sync button on and beat grid set correctly. Now that I think about it, this issue wasn't present when I bought it with I believe 1.60. This all started from version 1.80 and I'm now at 2.10 with the same issues. I've read numerous threads on this forum with other owners having the same issue after the updates. Please forward and show this video to your engineers so they can see what is going on.

https://m.youtube.com/watch?v=m-rT4u_olwU

Miguel 0 votes
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@Pulse :Any news about our "bug's"? It's something wrong with our xdj rx/rekordbox setting's or there is a issue with xdj rx 2.10 firmware?

Dj Hairless 0 votes
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This all started with ver 1.80 and forward. Not being able to mix properly is so frustrating. Bpm goes off beat no matter what

Miguel 0 votes
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Videos would be a huge help, as I'm yet to encounter this issue in hundreds of hours of use on the RX ... and my excuse is not that I'm magical or an "RX Whisperer."

Pulse 0 votes
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reading through these forums does not fill me with hope... i see many people with the same problems related to bpm and beatgrids for months and months and no solutions have been found. i spent $1500 on this xdj-rx and im appalled by the fact that using my used denon dnmc-6000 with traktor was so much more professional an experience. my mixes were flawless, and i do not use sync. now, with a controller more than 2x the price, i sound like i just started beatmatching... and i actually saw "well just use sync" as a suggestion from pulse. seriously? i just need to know if it will be addressed in the future because im in this to DJ, not to screw around with a company who doesnt care about its customers past the initial sale.

Arthur Legere 0 votes
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yo any movement on this? aggravating as hell, i wish i could return this $1500 piece of crap

Arthur Legere 0 votes
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hey guys, i got the same problem.

i tried so many things, so i figgured out that it´s maybe an USB-stick problem. certainly i am not sure, it also can be an imagination that its better (not fixed!!!) with the 64gb CORSAIR USB STICK instead of the 16 gb one.

 

Julian Kaltschmitt 0 votes
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it is not the USB variants causing this it is the Hardware & Firmware causing this.

This happens in the same manner using Midi mode on Virtual DJ software also.
It would take Pioneer engineers less than 15 mins to see/reporduce the issue but it's been 2 years without even budging.

It started 100% noticibly after firmware 1.8

Would be nice if Pioneer could recode fw 1.8 and rename it to 2.218 so we could test.

Its been almost 2 years and i cannot enjoy this 2000$ device. My friends XDJRX2 does not have this issue at all, or the CDJ 2K's ive used.

Aaron Johnson 0 votes
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@Aaron > "This happens in the same manner using Midi mode on Virtual DJ software also."

That would isolate the issue 100% to Virtual DJ with nothing to do with the RX itself.

Pulse 0 votes
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I'm having the same problem with my xdj 700's. My theory is that it doesn't seem as much to be that the songs drift. It's more like the tempo fluctuates up and down leaving the songs somewhat in sync but having the kicks, snares and hats sometimes be in front of the other song and sometimes behind. It's so subtle you can't pinpoint it easily but it's definitely there and it really throws you off when mixing. It causes you to adjust and turn the tunes out of sync yourself because the beats sometimes aren't aligned. It feels like the internal clock isn't able to keep a constant pace. I've had the same issues when playing a live set on nxs 2's recently. I've owned three cdj 800 mk2's and played on cdj 2000's, 2000 nxs's, 850's,  900's and 1000's and never had problems with songs going out of sync. yet on the new gear it seems to be a problem. It's really taken the enjoyment out of mixing with my xdj 700's and until pioneer acknowledge's the problem I'm stuck with € 2100 of sub par gear. Would've much rather gotten 2nd hand 2000's but I can't return them to the store anymore.

Bart Schipper 0 votes
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@Rodrigo > Thanks for the videos, that will certainly help. I noticed at 44s of the first video there is something odd that happens to the track on deck 2; it was in time, then all of a sudden, slides backwards as if the pitch were changed (or pitch-bend enacted).

The second video doesn't show much, so it's difficult to use that for any kind of analysis.

The third video is fine - the wiggle you see between tracks is simply the refresh on the screen; if you let them play, you'd notice they stay in sync.

The fourth video doesn't show when you are pitch bending, and they're not sync-locked (only master is enabled), so it's hard to tell what's happening / when.

And the fifth video, much like the first, shows a speed change around 50s mark, but I can't see your other hand holding the camera, so I'm not sure if you touched the jog or not, but either way, deck 2 is not sync'd.

Pulse -1 votes
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