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Hot cue jump to memory loop sometimes suffers 1-beat delay

Total newbie question I'm afraid, but I'm struggling with this one. 

When using my DDJ-RZ, and using the Hot Cue buttons on the controller to jump to pre-defined loops (not cue points), about 10% of the time there is such a delay in the loop starting that RekordBox ends up 1-beat out (see below):

The track in the top deck starts the loop, but is one beat off.  Using Hot Cue Points (that are not loops) works perfectly every time, and starting a loop on time works about 90% of the time.

Perhaps I'm missing something obvious, but it almost seems like a fault.  I have reproduced this on two different machines. Also, if I don't use the controller, but click the hot cue button in RekordBox on the laptop, that works perfectly every time. 

I get the whole "quantize" thing, so its not a case of my timing.  Although, if I disable quantize, then the loops always start immediately every time without any delay (although rarely in-time!).

Can anyone offer any pointers please?  Thanks in advance.

David Clough

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You need to have QUANTIZE disabled; it sounds as if you're hitting it slightly AFTER the beat, which means it quantizes forward to the next beat marker (if your setting is for a whole-beat). This is something we've asked the engineers to improve for a future release. Sorry for the inconvenience.

Pulse
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Thanks very much for your reply.  I was enabling Quantize as its nearly impossible to get things sounding smooth without it.  Are you saying therefore, that if Quantize is enabled, then I have to press the Hot Cue button BEFORE the next beat marker, like this, in order for the loop to start in-time with the red marker?

If so, could this be configurable (in settings or something), to allow some degree of tolerance when pressed at either side of the beat, like this?

I'm a software developer myself, so I appreciate how menial this sounds, but for me its instinct to press on the red marker, which you're saying is even a thousandth of a second too late, I've missed the beat!

Thanks again.

David Clough 0 votes
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That's almost exactly it -- it doesn't matter if it's a red or white marker; if you press AFTER the beat, it snaps to the NEXT beat. We're hoping the engineers can adjust it so it automatically determines to which beat you meant to snap the quantization.

Pulse 2 votes
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Thanks for following up - that's really useful to know, and yes, I can see now how RekordBox and the controller are working with this functionality.

It would be great if the engineers could tweak this, even if its a setting in  RekordBox.  Keep up the great work at making Pioneer gear a cut above the rest :-)

David Clough 0 votes
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