Have a feature request or suggestion? Post your idea here!

Post

2 followers Follow
0
Avatar

DJ Serato Intro "Hardware Disconnected" Can't install driver?

Hello Guys!

 

First off: Sorry for my bad english. I'm actually really bad at talking and writing english, but I didn't found any solution for my problem so I have to try it here. Support didn't help that much.

I just bought an DDJ-SB2 Controller and installed the driver and the DJ Serato Intro Software.

When I try to start it, the programm says, that the Hardware is Disconnected, but that isn't true.

Check my Screenshot: https://gyazo.com/8e1055dc3d7accb486554ca740ffb023

It says, that it couldn't find a driver but I installed the ASIO SB2 Driver?!

 

Hope you guys can help me I payed to much for this...

Dåvíd Nexiz Fernandes

Post is closed for comments.

1 comment

0
Avatar

Don't worry about the English, thank you for making the effort! :)

Which operating system are you running?

Have you tried using a different USB port on your computer or another USB cable?

Pulse 0 votes
Comment actions Permalink