Official comment
Hi Isaac Wing,
Sorry to hear about these issues. Could I please direct you to file a support inquiry here?
Our rekordbox team will be happy to assist you.
I have deleted and re downloaded 3 times. Please help
Hi Isaac Wing,
Sorry to hear about these issues. Could I please direct you to file a support inquiry here?
Our rekordbox team will be happy to assist you.
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Hi Isaac Wing,
If you use Windows as the operating system, there might be a problem with its driver for display adapter.
Check if your driver software is the latest version.
If you still have the problem after trying the process listed above, go to the following website and check and update the latest version of the driver software.
Intel(R) Download Center
NVIDIA Driver Downloads
AMD Drivers + Download Center
I updated all drivers and still it says unexpected application error
I know that when you start the application The message Loading tracks comes by, if you don't see this message maybe it has something to do with the tracks/database.
Hope this helps.
the software actually never opens I get a box that says rexordbox in the header and the message below states "Unexpected application error:" please help i am stuck and have perfromances real soon freaking out
Could you please try the steps below?
1. Close rekordbox.
2. On Explorer go to the folder;
C:\Users\[user name]\AppData\Roaming\Pioneer\rekordbox\rekordbox3.settings
3. Rename the file "rekordbox3.settings" as other name like "rekordbox3_old.settings".
4. Open rekordbox.