I have a problem using my DDJ-SX2 and Serato DJ which I demonstrate in this video
I filled in the form on your support page but there has been no response. Please assist me with this issue.
MacOS Sierra 10.12.1
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro10,1
Processor Name: Intel Core i7
Processor Speed: 2.4 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 8 GB
Boot ROM Version: MBP101.00EE.B0A
SMC Version (system): 2.3f36
Serial Number (system): C02KDD6SFFT0
Hardware UUID: 0151488B-9A6A-5845-8D9A-0153AE5DCC63
System Software Overview:
System Version: macOS 10.12.1 (16B2555)
Kernel Version: Darwin 16.1.0
Boot Volume: Macintosh HD
Boot Mode: Normal
User Name: Alex Wills (alexwills)
Secure Virtual Memory: Enabled
System Integrity Protection: Enabled
Time since boot: 13:04
Post is closed for comments.
@Alex > Which support page form?
Have you checked that you don't have any MIDI settings in place for ANY other function within Serato? It's possible that there is an override happening due to an assignment to that deck 1 beat jump button. I'd start by looking for errant MIDI assignments.