Official comment
Please ensure you are following all steps listed in the connection guide.
Hi,
I have an XDJ-R1 unit and I've just purchased Rekordbox DJ. When in Rekordbox's performance mode I'm trying to connect my XDJ-R1 as a midi controller but in the 'midi' tab the XDJ-R1 isn't showing under the 'connected devices' drop down list.
I've uninstalled and reinstalled all the software and drivers etc but still nothing.
Any advice? because as it stands i've just purchased something that's useless to me :(
Cheers
Brad
Please ensure you are following all steps listed in the connection guide.
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All sorted. Found out this was the problem - 'We found an issue where some fonts used in rekordbox 3.x are not supported by Windows 10.
Unsupported fonts are now provided by Microsoft for free' https://rekordbox.com/en/support/info.php