Official comment
Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.
Just tried updating the firmware on the controller and seem to be getting an error all the time. I have tried following all steps in the manual (I am getting the same error as the manual walks through), but it does not budge jo matter what I do. The controller is bit turning up anywhere on my pc after I started the update. Does anybody have a solution or suggestions on this matter? I have tried installing, removing and rebooting several times. Update is to 1.03 and I'm using win10.
Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.
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Did you use the USB-A or USB-B Port?
Firmware Upgrades seem to be allowed only via Port-A
The same thing happened with me, IT wont respond I cant scratch or control any of the music from the cpu. how do I solve this?
Just out of curiosity, have you tried using a different computer?
Yes I have still no response