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@Pioneer.

I still had issues with the Login. It took a while and multiple atempts to get into here. Finally it worked but looks like it is not back to normal. At least not for me.

For others having issues - please delete Browser Cache - this may help.

Frank Richter February 20, 2018 16:18 Answered

Official comment

This is an old post, but the problem back then was mainly old cookies as we transitioned into a SSO (single sign on) -- the problem now is that browsers block 3rd party cookies / cross-domain data, but that is required in order to support the SSO. If you clear cookies for the following domains:

*.pioneerdj.com
*.rekordbox.com
*.kuvo.com
*.zendesk.com
*.gigya.com

...and ensure that all of them are set to allow cross-domain data and 3rd party cookies, your experience here will be seamless as before!

Pulse March 10, 2021 16:51

Post is closed for comments.

Date Votes

3 comments

Our team is still in the testing phase with the fix, so it's not 100%, but if you experience troubles, yes - clear the cookies and cache for the site, or try using a different browser.

Pulse February 20, 2018 18:23 0 votes

+ too same problems

George March 10, 2021 16:19 0 votes