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Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.
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So I received my new ddj-1000 last week... tested it at home, all well... took it to an event and it crashed rekordbox 3 times in less than an hour.
One while auto mixing dinner music, the other 2 standard mixing. One with video on, one with video off... switched to my ddi-rx kept playing 3 straight hours with videos no problems....
There's definitely a bug in the hardware that's causing rekordbox to crash.
I'm on the latest firmware.
macbook pro retina 15 with Touch Bar display running Mac OS High Sierra.
Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.
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