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DDJ 1000 AUDIO UNAVAILABLE MESSAGE

New DDJ 1000 owner here. 

I have had the unit for a few weeks and run into a problem in the middle of the night without any warning the track that I would be currently playing Channel 1 or 2 a message on the jogwheel and on my laptop (MacBook Pro) comes up with the error that says "Audio Unavailable).

Song still plays but I try to switch any of the inputs up top (USB A/B/LINE) song is still playing with meters registered and seems like the only solution is to completely shut the unit off and put back on.

I have the latest firmware and drivers.

I have used a friends DDJ 1000 and had no issues and only run into this problem with mine.

 

Please advise

Thanks 

Danny

Danny Gee Answered

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@Danny > Sorry to hear that. It sounds like it could be a connection issue as it occurred during use. Please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.

Pulse
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