Hello Together,
I have a MacBook (High Sierra 10.13.6), a DDJ RB (newest firmware) and rekordbox (newest version). I can control rekordbox without any problems, but I have no sound output. I installed the driver and turned off the security check in the system preferences. I read the trouble shooting instruction, but it doesn´t work...
I can´t choose the RB as sound output, although I installed the driver over and over again. I also uninstalled the driver and rekordbox and reinstalled it again. On my windows system it works like a charm.
Thank you.
You didn't disable the driver security (new in High Sierra)... to get things working:
- Install the drivers
- Install the drivers again right away
Then you'll see the DDJ-RB as an audio device.
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Thank you for the fast reply. I checked it already. If I install the driver, there is no System Extension blocked window. Also there is no message in security and privacy tab. I installed and unistalled the driver 10 times in a raw.
Regards.
That security prompt only appears after you've run a driver installation. Even if it's already installed, you'll need to run it again to access the driver security.
I know, as I said, I read the instruction for High Sierra. I tried it already. It doesn´t appear after the installation :(
Try this... from the driver installation package, with your DDJ-RB disconnected, run the uninstaller:
Reboot your computer, then run the steps above, connecting the RB ONLY after the installation is completed.
Tried it, doesn't work... I start to believe, it´s a OS malfunction...
Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.
