Have a feature request or suggestion? Post your idea here!

Post

2 followers Follow
0
Avatar

Rekordbox loading database then nothing

After updating to OSX 10.13.5, Rekordbox doesn't open. It just shows the database loading tracks window and then nothing happens.

It's kind of hilarious, since Pioneer kept me waiting for 3 weeks to just tell me to restart the computer to fix the problem.

I found a way to launch rekordbox, but it only works once at a time.
 
I created a second admin account on my Mac OSX 10.13.5. Then alternatively, when i launch rekordbox on the secondary admin account, it works only once. The second time won´t work. I always have to force quit rekordbox cause the exit menu doesn´t work.
 
Then if i close session on the secondary admin account and i go back to the primary admin account, the same thing will happen: it will work only the first time.
 
I found out that i can launch rekordbox by opening and closing my admin accounts alternatively.
 
What is this problem about? Thanks,
DJ Zulu

Official comment

Avatar

You have an open ticket with our engineers, and I see they are currently inspecting your log files. I will ask you to continue communication there as opposed to here as they are the experts!

Pulse
Comment actions Permalink

Post is closed for comments.

1 comment