DDJ 1000 crossfader not centering

Which version of Rekordbox are you using? For many this was fixed in 5.3.0 along with the firmware update.

not fixed mine :(

still waiting for this to be resolved. I've been biteing my lip on this for a few months now. I didn't see the point of raising a "ticket" as this is happening with many users and most of the time these issues get resolved in updates. but since we got the last update and it's still same I'm raising my voice to this.

I, too have this problem. I tried everything... firmware updates, etc...

Support does not answer..

Está muito complicado esse problema, pois muitos relatam que depois da atualização do firmware começou acontecer esse problema, Essa explicação da Pioneer soa um tanto estranha, pois o certo seria o crossfader ser configurado para que na posição central fosse com no software, não justifica ficar de forma diferente, precisam atualizar isso e corrigir.

I just purchased (5/17/20) a DDJ 1000, My crossfader is off-center too in RB6. All my drivers and firmware are up to date. Do all DDJ 1000s have this issue? Is there a fix? 

@Thomas > See the official answer above.

I did. When I move the crossfader to the middle of the onscreen in the RB6 software, then move the crossfader on the DDJ 1000 hardware again, it goes off-center again while set to the middle. 

Do all DDJ 1000s units have this issue or are just some DDJ 1000s units crossfaders not lining up properly?

What I am getting at is I just dropped $1000+ on a new DDJ 1000, if this is an issue with some units only I'll exchange mine for another new unit while I can.

@Thomas > If you have the latest firmware installed and it's still an issue for you, you have the choice to either return it to your retailer, and there is the possibility it will also have a similar issue, or you can send it for servicing to have it inspected and adjusted if necessary.

Update to my previous comment: The issue was hardware related with the Magvel crossfader. I returned the unit and got a new DDJ-1000 sent to me. Everything works perfectly on the new unit. The Magvel now lines up in the center on the hardware and in the software. Resolved. Thanks for the help!

@Pulse 

This is an issue for scratch djs that use sharp cuts on either end of the crossfader and it's not as accurate as implied by the official comment. As it's not centered, the cut lag is uneven and this leads to bleed on the side that is it's leaning more into when the fader is centered.

Someone in an fb group mentioned that there is a way to re-calibrate the fader in some hidden settings of powering on the controller and mentioned that they saw someone posting pics that provided the in instructions on how to do this.

Can u assure us of any way to rectifying the problem instead of telling us to ignore it?... cause I've seen some that are a bit off by more than just a few mm. 

 f you have the latest firmware installed and it's still an issue for you, you have the choice to either return it to your retailer, and there is the possibility it will also have a similar issue, or you can send it for servicing to have it inspected and adjusted if necessary.