Official comment
A product recall would only be considered if there was a problem with a large percentage of units, and it made sense to require that vs. asking customers to have their units serviced... and yet the number of customers reporting problems is still quite low.
If you are having issues that can't be resolved through standard troubleshooting or following the DDJ guide (yes, it's written for DDJ-R products but much of it applies to DDJ-S controllers as well), please contact Pioneer DJ technical support in your region to have your hardware inspected and/or serviced.
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