License Roaming

Hi all,

I just bought a second hand DDJ 1000. The license is activated using xxx@yyy.com email

i want to force remove the license from that email and associate it a new email account. is that possible?

Lourynho Luis October 22, 2018 21:47 Answered

Official comment

No, sorry. The license does not have to be sold with the hardware, so unless the seller submits a ticket to release the license, we are not able to change the owner. Imagine if someone emailed us and said "He said I could have it - his email address is xyz@abc.com"... and you didn't, you'd be pretty upset.

Pulse October 22, 2018 23:36

Post is closed for comments.

Date Votes

2 comments

he will submit a case to release the license!

Lourynho Luis October 23, 2018 10:03 0 votes