Have a feature request or suggestion? Post your idea here!

Post

2 followers Follow
0
Avatar

Pioneer DJ Website probblem

Having issues on my Mac with safari but able to log in eventually, On my pc with Chrome, I can not log in at all, keeps going back to log in screen, I was only able to log in with internet explorer. Looks like Pioneer is having real bad IT problems and also with its RBDJ software too. Such a shame that the hardware is so awesome but the software team keeps dropping the ball.

DJGeoJoe

Official comment

Avatar

Clear your cache, remove all cookies for:

-pioneerdj.com
-zendesk.com
-rekordbox.com
-gigya.com

This is where the majority of users experience problems -- they have old data stored in cookies or the cache.

Pulse
Comment actions Permalink

Please sign in to leave a comment.

5 comments

0
Avatar

Clearing cookies only works for me now for a couple seconds in Chrome, then the screen refreshes and I'm logged out.

Reticuli 0 votes
Comment actions Permalink
0
Avatar

You also have to verify that you're allowing 3rd party / cross-site data. Many browsers block this, but it's required for SSO (Gigya).

Pulse 0 votes
Comment actions Permalink
0
Avatar

I added an exception and it still says I'm not logged in... and yet I can post this.

Reticuli 0 votes
Comment actions Permalink