Official comment
@Peter > The engineers have reviewed the video and I'm sorry to say that it appears it's a hardware fault. They've asked if you could please contact Pioneer DJ technical support in your region to have your DDJ serviced.
I’ve noticed a volume drop in my channel 2 audio after leaving the channel fader in place at an intermediate volume level. It will hold max volume if the fader is pushed all the way up to the max position, but positions below this result in a volume fade out to what sounds like 20% volume. This is observable both with and without rekordbox DJ connected.
@Peter > The engineers have reviewed the video and I'm sorry to say that it appears it's a hardware fault. They've asked if you could please contact Pioneer DJ technical support in your region to have your DDJ serviced.
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Can you get this happening on video please?
I have this issue documented on video, having a hard time uploading a video file to this thread.
You can upload it to YouTube (or Daily Motion, Vimeo) and link it back here.
Volume loss also observable when master audio is routed to the headphones.
Can you do that again without talking over it so I can pass along a clearer explanation to our engineers? Thanks.
Video without commentary
Thanks -- and to confirm, this is only on CH2 that this happens, with any source, whether it's rekordbox or a line input?
That is correct.
Thanks - I'll pass this along.