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Afx lighting beam 1R 120w does not work

Hi there, there seems to be a problem with the shutter or beam with this fixture. 

When added til Rekordbox, the fixture moves, but there's no light coming out. 

Beam is on. 

http://www.afx-light.com/media/catalog/product//b/e/beam1r_man.pdf

Video and DMX pic https://rolfrasmussen.dk/temp/BeamR1.zip

 

 

Rolf Rasmussen Not planned

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I think that the problem is that dimmer is actually needed, even though the manual says "No Use" It seems to me that the manual it not updated correctly.

Rolf Rasmussen 0 votes
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Hi there, i realy need an answer on this issue. My fixtures are unusefull. 

Rolf Rasmussen 0 votes
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@Rolf > The fixture database team has confirmed that it is configured properly but it seems there may be a setting in the DMX which rekordbox is not meeting in order for it to function as expected. Our lighting team is looking into why this might be. Thank you for your patience.

Pulse 0 votes
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Bonjour 

depuis le mois de février toujours pas de modif devotre part 

dj rock 0 votes
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Je viens vers vous pour savoir si actuellement il y a une solution face au probleme de Shutter.

Cordialement

Anthony

Anthony Camberlin 0 votes
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Any news regarding this issue? It's totally not okay, that it should be taking so long to fix this issue. I still have fixtures and a DMX box stille not working.

And now the database says, Beam 1R /151938)(Standard Mode 12 chs) - ([Rekordbox Ready] What's does this mean?

Rolf Rasmussen 0 votes
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Please guys, why haven't this issue been fixed yet? It hase been going on for almost two years now?

BR Rolf

Rolf Rasmussen 0 votes
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Toujours pas de mise à jour pour la lyre beam afx 1r pas de faisceau et pourtant la lampe est allumé

Dufour 0 votes
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Hello all, 

Thank you for the feedback to the fixture, Afx lighting beam 1R 120w.

rekordbox lighting engineers simulated on their end and advised below.

Please go to PERFORMANCE mode > Lighting panel > DMX Direct Control.

Change the CH5 value to around 50, you may be able to improve the fixture behaviors. If you still have any issues, please send us some screenshots of LIGHTING mode > FIXTURE LIBRARY, they will be able to provide you with further detailed methods. 

Keiko 0 votes
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Hello all, 

Did any one of you read the above message? 

rekordbox lighting engineers simulated on their end and advised below.

Please go to PERFORMANCE mode > Lighting panel > DMX Direct Control.

Change the CH5 value to around 50, you may be able to improve the fixture behaviors. 

If you still have any issues, will you please provide us with some screenshots of LIGHTING mode > FIXTURE LIBRARY? Otherwise, they will be able to provide you with further detailed methods. 

Keiko 0 votes
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