I activated recirdbox on my laptop with my account.
The laptop suffered electrical damage and the motherboard and hard drive no longer work. It is to costly to fix.
How to deactivate the license to use on a new computer?
I don't see any tickets open under this username / email address.
Did you use this form? You'll need to provide the email address and license key number - just put in the comments that you'd like to deactivate any installations associated with that account.
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I call pioneer they said open a tocket.
I open a ticket twice, one each week, and no response from pioneer.
What can I do to get the license removed and able to activate again?