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Serious sound problem with Rekordbox. Please Help!

Hi pulse

I recently bought rekordbox dj and trying to test it with my equipment. After some time of usage an error with sound quality occurs. I have recorded a video. This happens every time i use Rekordbox but takes some time to occur.
Some details on equipment:

Macbook Pro late 2011 15.4’’ Core i7 2.5 16GB ram with SSD
OS High Sierra 10.13.6
Rekordbox Dj 5.5.0
2xXDJ-700 firmware 1.13
Xone 23c latest driver

Using the Xdj as midi in Performance mode and xone23c as sound card but i tried with xdjs as soundcard connected analog to the mixer and i have the same problem. Please see the video. Notice that most times if i disable master tempo sounds good but sometimes not. When i load a different track is ok and the i can reload the track i had problem and its ok. Most of my music is in ALAC format.

https://youtu.be/TGvKjILdtPw

https://youtu.be/-KnSU0EaDXE

Mavro

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What is the audio buffer setting for the output devices (either config)?

Pulse 0 votes
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Hi Pulse

Thank you for your interest. I think is not the buffer. I tried up to 256 and didnt fix the problem. The loading bar is low when It happens. You can see that on video. I can play for 2 hours perfect and then it comes. When i change the track works ok again. I have no more time to experiment for now. I use them in Link mode and decode all my library to AIFF. That works perfect for now. I will try again at the end of the month and inform you.l

Ps the problem comes only kn one deck. So it cant be the buffer.

Mavro 0 votes
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Thanks -- some users have it set ridiculously low and that's pretty much what it does as well.

Is it only specific songs that do that? Like ALAC only?

Pulse 0 votes
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im not sure but the one in video is ALAC. I can try with a session of lossy only files with the following set up. Xdjs as midi and allen & heath as soundcard. I need your suggestion here. 96 khz and 256 buffer seems ok? Xone starts drops at 32 with 96khz . I will play only lossy and if no problem then only ALAC. And if i set the xdjs as midi and sound 48khz and again 256. That setttings i thing is safe for my mac i7 2.2 16 ram ssd. What do u think?

Mavro 0 votes
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Try setting the audio interface samplerate to 48kHz or 44.1kHz (on the audio tab of the preferences).

Pulse 0 votes
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