Official comment
Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.
Comment actions
Hi, on 1.10. In 2015 I bought Rekordbox. At that time, I still registered with a mail address at Pioneer, which I no longer use. Now I have a new Mac and wanted to activate the current version - with my current Pioneer account and access. Then unfortunately comes a note that the mail address is wrong. Unfortunately the serial number is linked to a wrong account. What can I do? On the laptop, the version runs perfectly. I have always updated. From Rekordbox 3 to 4 and to 5. :( Thanks for any help. Toby
Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.
Post is closed for comments.