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My Tags appears to be disabled

I'm trying to access this function, and there's no factory loaded tags or any way of adding them. I searched but couldn't find anyone else with this problem...

Thanks...

Jack

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Hmmm... that is odd. Do they appear if you're in Export mode? Which version of rekordbox are you running, and on which OS?

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Doesn't appear in Export mode either. I'm running 5.6.0 on a 2016 Macbook Pro with the latest OS update. It feels like the whole function is turned off.. I can't add or do anything.

Jack 0 votes
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Weird. Let me push this to our rekordbox engineers for a bit more info.

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I should mention that I did move things to Dropbox to share between two computers and followed the method that someone documented from your team... but this problem actually existed before I did that. More than happy to share screenshots of dialogue windows and setting if needed. Thanks for the quick reply!

Jack 0 votes
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That was me, and I did warn that you had to do everything exactly as outlined or there could be problems... 😉 But if this existed prior to that move, then it would be unrelated.

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I not only checked and double checked... but it actually works just fine between the two computers... so haven't had any issues... I would assume doing something like that wouldn't completely turn off a function or I'm assuming I would have read about it?

Jack 0 votes
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No... doesn't work in either of them. From what I read, I assumed it came with a bunch pre-loaded right? Since I don't see anything and can't add any on either computer... I figured something was wrong.

Jack 0 votes
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Yeah, it should at least show the MyTag categories (even if blank). I've asked the engineers to look into this.

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