Rekordbox Deactivation - Email Confirmation?

When you deactivate Rekordbox (i only have it installed on one computer) are you supposed to get a deactivation confirmation email from PioneerDJ?

I deactivated mine successfully. The email address used to activate and then deactivate is correct and it matches the pioneer dj account. 

Does anyone know if this deactivation email confirmation is supposed to be sent? And if it is, when does it get sent? it's been over 14 hours now and I still haven't received it. I've checked the Junk folder etc..etc..

I am unable to return my controller until I get this confirmation email according to the store I purchased it at.

Thanks for any assistance.