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Anybody else getting zero support from Pioneer / Rekordbox?

Hey forum,

I was wondering if anybody else was not getting their inquiries responded to or (worst case scenario) being completely ignored ?

First ticket inquiry was dated 27th August, further info on the issue was placed 30th, then 31st, and a further follow up placed on 2nd September, with absolutely zero response.

Am I just being unfortunate here?

Cheers

Dins

Dinsdale Katoomba Answered

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Your ticket was escalated to our rekordbox team for assistance - not sure why the agent didn't add that as a public comment, but you are being taken care-of!

Pulse
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