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cannot input my license key

hay there,

i have a problem .. a several times ago a

I purchased DDJ RB and get the license key, its work...

after my laptop reinstall and of course i lost my rekordbox software. after i donwnloaded the new one, I  do logging in and input my licensed key but they say my licensed key use by another account. how to fix it. need your assistance immediately. thanks

diego ardita Answered

Official comment


@diego > Please ensure you are logged-in to the same Pioneer DJ account on both computers; you can change it by going to KUVO > Privacy Settings on the menu.

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