DDJ-400 not connecting to recordbox on my laptop

Hi everyone, This is my first post I have a laptop with windows 10 running recordbox. I bought a DDJ-400 about 6 months ago, it been working fine all that time. I had to pack away my ddj over dec and got it out last weekend. Booted up my laptop and updated to the latest recordbox then plugged my ddj in and it won’t connect. The ddj lights up so is getting power but recordbox does not connect to it and I can’t control anything with the ddj. Tried changing various settings after looking online and also reinstalled the latest firmware but nothing seems to work. Absolutely gutted at the minute, please can anyone help!?

Tom McConkey January 22, 2020 20:24

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Date Votes

7 comments

What version of rekordbox are you running, and is it the same version that worked before?

Jay January 23, 2020 06:22 0 votes

Recordbox 5.8.2 No it’s not the version that had worked before. I turned my laptop on and updated RB and then tried to connect the DDJ and nothing works

Tom McConkey January 23, 2020 17:37 0 votes

I have followed all the steps I can find on this forum and nothing works.

Tom McConkey January 23, 2020 20:26 0 votes

Any help please!!!!!!!

Tom McConkey January 24, 2020 19:24 0 votes

@Tom > Open rekordbox and scroll to the bottom of the AUDIO tab; is the DDJ-400 listed there as a control device?

Pulse January 24, 2020 23:43 0 votes

Audio is ddj-400 wasabi
Output channels are ddj-400 wasapi master L and R

Tom McConkey January 25, 2020 11:22 0 votes

@Tom > No - I mean at the bottom of that page.

Pulse January 25, 2020 19:08 0 votes