Official comment
Sorry to hear that, please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.
When attempting to use Performance mode, the mixer does not receive any signal when connected via USB and LINK.
The only workaround to use the unit is in Export mode and the hardware unlock seemingly hasn't activated.
MacOS v10.15.4
Rekordbox v6.0.0
XDJ-XZ firmware 1.10
Driver 1.0
No "Disabled Software" in System Information.
Rekordbox and XDJ-XZ driver version display utility both have "Full Disk Access" in Security & Privacy in System Preferences under the Privacy tab -> Files and Folders.
Have uninstalled and reinstalled. When reinstalled I was not prompted with the Security & Privacy option as described in: https://www.pioneerdj.com/-/media/pioneerdj/downloads/other/troubleshooting/troubleshooting_highsierra_or_later_e.pdf?la=en&hash=A0AF34B1097D63A83FE5DF7F1182F9F0A1EB4EC2
However, when I first installed the driver I was prompted and I did enable this to "Allow".
In the Rekordbox settings -> Audio tab -> Control Device Information. The item listed is as: "XDJ-XZ (1)".
Come out of Settings and into the MIDI window, the connected device on the drop down shows: "XDJ-XZ (1)". However, in the MIXER, FX, VIDEO, LIGHTING tabs, they are blank whereas the other tabs have rows of data displayed clearly mapped.
Result: As mentioned above, I have it all connected from Rekordbox to the XDJ-XZ but nothing is coming in through the mixer because the driver is not visible in the Audio drop down menu in Settings on Rekordbox.
Sorry to hear that, please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.
Post is closed for comments.