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Beatport Link causes Rekordbox to have a fatal error

I've had a reproducible problem with the latest Rekordbox. When loading several tracks, one after another using Beatport Link the program fatally crashes. It mostly happens with songs I've haven't analyzed before but has happened once with songs I've done that with. Sometimes it can crash after just loading and previewing 3-4 songs after another but usually requires more. It also outputs a loud beep out of the controller. I have reproduced this on two different machines without fail.


Link to video showing it happening during a Livestream of mine



Is there a fix or is it coming?

Thank you.


Official comment


Try logging out of your Beatport account from within rekordbox, reboot your computer, then login again. If you still encounter and error, please file an inquiry ticket here and attach a copy of the Beatport log, found at:

Windows - C:\Users\username\AppData\Roaming\Pioneer\rekordbox\Beatport.log
macOS - /Users/username/Library/Logs/Pioneer/rekordbox/Beatport.log

...and our support team will gather some additional information to assist you in resolving this issue.

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