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DDJ-400 and rekordbox


I have recently bought a DDJ-400 and I have just installed the rekordbox, but the software seems not to recognize the controller. 

I have a non-original Windows. Is this the problem? Should I download a plugin?


Thank you

Manuel Martinez Answered

Official comment


Hi Manuel,

If you're using an 11th gen Intel CPU, you may need to contact your computer manufacturer for a BIOS and/or driver update for the audio devices because there is a conflict which causes the DDJ (and other 3rd party audio devices / MIDI devices) not to be recognized.

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