Official comment
Hey Ben,
Assuming you haven't opened / closed the software more than 3 times, you may still be able to recover it -- please file an inquiry ticket here and our support team will assist you in resolving this issue.
Hi guys, I have updated my rekordbox from 5 to 6 recently and after the update, I lost a year's worth of data from my collection. I made a backup and after the update it restored my database up until this backup. However that was done over a year ago, and I can't seem to restore my last year's worth of songs / playlists / cues / loops / etc.
I also tried downloading rekordbox 5.8.6 again but the same database loaded up.
Any help would be appreciated as I have a gig in 2 days time.
Hey Ben,
Assuming you haven't opened / closed the software more than 3 times, you may still be able to recover it -- please file an inquiry ticket here and our support team will assist you in resolving this issue.
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Note: The backup I referred to was in June 2020, and that is the most recent data there is on my rekordbox.