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Pioneer DJM-V10 bad recording quality


I have Pioneer DJM-V10 connected to iPhone 12 Pro Max in the following way:

The cable used: USB-A to Lightning

Connected to the mixer in port: MULTI I/O

Connected to the iPhone in port: Lightning connector


On the iPhone installed DJM-REC

The mixer has firmware updated to: 1.08


The problem: sometimes the mix recorded good and sometimes the mix recorded in very bad quality.


what is this happening? and what can i do to ensure my mixes recorded good and in the best quality possible?


thank you,

Guy G.

Guy Gabay Answered

Official comment


We're working to narrow this issue down for the few users who have reported it - I'll direct you to please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue. Thanks.

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