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DJM-S3 won't see turntable in serato

I'm not sure if DVS isn't activated. My turntables are seen by serato. I have received a message (not everytime) "trouble connecting device" when serato loads with just the mixer plugged in. I've updated and reinstalled the driver and firmware twice now. Whenever i set the mixer to line or phono it gives me the "thru" setting on serato. It can play songs on the computer setting, but like i said it does not see my turntables. I'm using reloop RP8000MK2.Is it my turntable? Please help

Rob Heck Answered

Official comment


Hey Rob,

The mixer should have the channel inputs set to the PC position.

Also check that your DJM-S3 Setting Utility has the audio outputs set to CONTROL TONE (PHONO):

Mine is greyed-out because it's not connected and Serato is not open.

If you're using a Mac, make sure you've allowed the audio input through security by going to System Preferences > Security & Privacy > Privacy > Microphone (left) > Serato DJ Pro (right) and check the box beside it.


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