Hello, I've bought a brand new DDJ FLX6 recently, and the first time I used it it worked as it should've. The day after, I couldn't hear any audio. Yes, I've already tried changing the audio settings in rekordbox a thousand times, I've set everything as it should be, watched every tutorial about that. But I think that the problem is in the console. I've tried installing Serato and no audio came out with that either. I'm 99% sure my PC isn't the problem because it's one of the latest i7 laptops, with Windows 10 on it. Please help me, I don't know what to do. Thanks.
"Latest" as in 11th gen Intel CPU?
Go to the manufacturer's support page and look for a BIOS update and driver updates ... or uninstall the Intel audio drivers; they're preventing 3rd party audio / MIDI devices from being recognized by the system.
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Did you ever find a fix for this? I'm having the same problem and it's the first time using this new deck. I had one before and it was completely fine.
Try a different USB cable or USB port. Failing that, please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.