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DDJ FLX6 Audio Issue

Hi! I have just recently got a new DDJ flx6 as the old one broke on me and I got a replacement. I plugged the deck in like normal expecting it to work like normal without any problems however what ever I try I am getting no audio throughout my deck headphones nor pc headphones. When I load up rekordbox without the deck connected I can hear audio fine, it's whenever I connect the deck and it says "connected" is when I loose all audio. Is it a driver issue or something?

 

Harry Jeffery

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Hav you tried using a different USB port or USB cable on your computer? It sounds like it's possibly disconnecting because of a lack of power.

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