XDJ RX 3 crash

On Saturday my new XDJ RX3 crashed while loading track 75. I had to use the performance mode, otherwise the RB-DMX1 will not work with the XDJ RX3. The device completely froze and the sound was gone. It only worked again when I switched the device off and on again. Current firmware: 1.11 Mac OS: 12.2.1

Please add a firmware update that will prevent these crashes. Otherwise I have to send the device back.

Dj Michael G April 04, 2022 08:20 Answered

Official comment

This could have actually been a rekordbox freeze; please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.

Pulse April 04, 2022 16:19

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Date Votes

2 comments

Please try updating to the latest RX3 firmware (1.13) released today:

https://www.pioneerdj.com/en/support/software/all-in-one-system/xdj-rx3/#firmware-update

Pulse July 28, 2022 18:01 0 votes