Official comment

Nope, that's not right - it sounds like it's engaging a ROLL. Contact one of our authorized service centers to have your DJM inspected and repaired.
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Hi all, I ask you if the mixer behavior is correct. helix effect, if active on the master it goes in loop if instead active on the channel it turns off, see video
Nope, that's not right - it sounds like it's engaging a ROLL. Contact one of our authorized service centers to have your DJM inspected and repaired.
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Thanks
I called for assistance but it will take some time.
Does anyone have a video showing it works right?
Thanks
The assistance did not find any anomalies
Have you taken it for service?
I took it to the authorized service center in Naples and it found no problems