Hey Mat.GE,
Are those songs that you've uploaded to the cloud?
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Tracks greyed out since 6.0.4 update
I have updated my RB to version 6.0.4 3 days ago.
Now many of my Tracks are grey in the browsing view. They still can be played in Performance mode, the can be loaded via LINK, but they do NOT get exported to USB.
they all show up in the Export Log same way as missing tracks. This almost ruined my set yesterday and i cant find ANY information in the release notes neither in any forum.... WTF happened?
Files havent been moved, and greyed out tracks are in the same folder as normal ones.
see attached screenshot: https://imgur.com/a/S0qphdm
In performance mode, allready played tracks do not get green, if they are grey.
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no, i dont have a licence, and never used cloud upload. i have the free plan, and a DDJ RR to unlock Performance mode.
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What is the file path / location of those songs? Are they on an external drive?
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My whole Library is on my external Drive (SD Card) E:
the path to the files in the screenshot are E:\MUSIC\Electro Tracks
This has been like this since 3 years now.
Greyed out an normal Tracks are both in the same folder, so its not a permission error...
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Will there be an update soon? I have the same problem !
Can't reanalyze the tracks, show in browser is grayed out. Storage locations are correct and will be played in the player without problems! What about database repair function? Reanalyze hash values, etc.
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Rekordbox updated to Version 6.1.1. Issue still persists.
in your FAQ you state:
Track titles are grayed out on my computer and I can’t play them.
When a track title is grayed out, it means the file hasn't been transferred from your other computers/mobile devices.
This is simply wron. i never used cloud sync, allthough all my Files appear like this.
How can i manually reset the state of the tracks? they are physicall here, and rekordbox 6.0.3 works flawless and plays/exports them all.
HOW CAN I FIX THIS?!? Please help, i cant update since months now!
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This is known when using music on an external drive. You should still be able to play them... can you please verify that your computer hasn't selected a different drive letter for the external drive?
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Yes they are on an external Drive. Its Assigned to E:. This is the case currently aswell, and all my Tracks are on e:.
All New added Songs since the update (August 7th) are not greyed out.
I can play the gray ones in export and performance mode, but the do NOT get exported to my USB stick! which is where i need them.
I noticed that when "Location" Column there is a Space in front of all paths. There is no option to realocate or change that path.
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Can I ask you to please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue. Thanks!
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