Thanks Pioneer. Credit where credit is due!

Just want to say that having logged an issue via the Pioneer enquiry form last week, as my Rekordbox 6.0.4 wouldn't start without asking me to convert my library again, the amazing Pioneer DJ Global Support member Hiroyuki fixed my issue via remote assist within 5 minutes (once we got past the tricky remote assist issues, which aren't Pioneers fault) and I have complete access to my library, playlists and tags that I thought I had lost. They were also more than happy to answer other questions I had for them too.

It's easy to slate support teams on a forum but if you actually go through the correct process to give them the info, access and time that they need, then they can fix your issue.

Thanks Pioneer :)

Looking forward to 6.0.5 soon. ;P