Hello, guys.
I have 3 CDJ-2000NXS2 and a DJM-900nexus, all of them connected to Rekordbox on my laptop via LINK function. This network is all connected via a TP-LINK powered ethernet switch.
I was using the latest version of Rekordbox 5 (now upgraded to the latest 6 due to the problem I'm having, to see if it solved, but apparently not).
The problem that just happened is as follows:
I was using Rekordbox 5 (latest) and editing the grid on a track. I then hit the "LINK" button to connect my Nexus kit, and Rekordbox notified that I should first quit the grid editing and then connect to LINK, and so I clicked OK so as to Rekordbox do it automatically. That very moment, my Rekordbox crashed and I had to close it via Windows Task Manager.
I reopened it again and clicked LINK to connect my Nexus kit. So far, so good. As soon as I started playing some tracks on my kit, one of the CDJs entered "Emergency Loop 0060" and the others just froze. I couldn't do anything except turn their power off.
I rebooted everything (both laptop and Nexus kit) and the problem still persisted. Uninstalled Rekordbox 5 and upgraded to 6, updated the CDJs firmware to the latest version 1.85, and nothing.
I don't know if it's worth saying, but yesterday everything was just fine. Actually this is the first time this happened. By the way, yesterday I did a Rekordbox library backup and did not play after that, so I don't know if this operation may have influenced or corrupted my files somehow. I did it via Rekordboxs own library backup, and everything went fine.
Any ideas? Thanks in advance.
We always recommend disabling any antivirus / antimalware software while using rekordbox as the network traffic is not typical network data and can be misidentified as malicious.
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So, I've run some tests and here's what I found.
I have recently installed Malwarebytes on my laptop and it seems that by turning all its protection modules off (disabling it entirely, basically) the problem is not occurring.
I've run this test by turning it on and off and apparently when it is on, the emergency loop occurs in just a few seconds. When off, everything seemed fine, but maybe I should test for longer periods like playing for 30 min or more.
Another thing I noticed was that my laptop's wifi went down at the same time. Maybe Malwarebytes created a conflict between my laptop's network adapters when enabling the LINK function?
So far, it's looking like Malwarebytes is the source causing the LINK function to fail.
Funny, because I was using it prior to this problem and nothing happened up to now. Maybe Malwarebytes had a recent update that started creating this conflict?
I also tried including Rekordbox application and it's entire folder to Malwarebytes permission list, but that hasn't helped.
Has anybody ever experienced something like this? Is there a way that I could keep Malwarebytes on and still get LINK to work normally?
Of course, I'm still gonna run some more tests to confirm whether Malwarebytes is really the one causing everything, but so far it's looking like it.
Thanks.