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can't recognize MIDI Tool

 

I connect with MIXTOUR Reloop, But rekordbox can't recognize MIXTOUR. 
So MIDI button doesn't appeared.(Look at pitcure)

What should I do?

My Plan is Core Plan.

Seiya Noguchi Answered

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That is normal; non-Pioneer DJ MIDI devices are only available when using a compatible hardware-unlock device, or with a subscription activated.

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Are you certain that the Core plan is activated? Please check on the MY PAGE panel.

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I'm currently having this problem too - I purchased a license key for Rekordbox DJ years ago but with all this Rekordbox 6 Subscription faff - I'm on a Free Plan using Hardware Unlock. So when I open Rekordbox without my controller plugged in, it won't let me access the MIDI Tool

chucky! 0 votes
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tengo ese maldito problema, compre el core plan para usar el midi en mi controladora traktor kontrol x1 mk2 y no me reconoce es mas tengo activado el plan en mi pagina, y nada, enserio por que dan tan malos servicios soy usuario de windows 10
JM Ch 0 votes
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  1. I have that damn problem, I bought the core plan to use the midi on my traktor kontrol x1 mk2 controller and it doesn't recognize what's more I have activated the plan on my page, and nothing, seriously why do they give such bad services I'm a windows 10 user
JM Ch 0 votes
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