Official comment
That is normal; non-Pioneer DJ MIDI devices are only available when using a compatible hardware-unlock device, or with a subscription activated.
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I connect with MIXTOUR Reloop, But rekordbox can't recognize MIXTOUR.
So MIDI button doesn't appeared.(Look at pitcure)
What should I do?
My Plan is Core Plan.
That is normal; non-Pioneer DJ MIDI devices are only available when using a compatible hardware-unlock device, or with a subscription activated.
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Are you certain that the Core plan is activated? Please check on the MY PAGE panel.
I'm currently having this problem too - I purchased a license key for Rekordbox DJ years ago but with all this Rekordbox 6 Subscription faff - I'm on a Free Plan using Hardware Unlock. So when I open Rekordbox without my controller plugged in, it won't let me access the MIDI Tool
tengo ese maldito problema, compre el core plan para usar el midi en mi controladora traktor kontrol x1 mk2 y no me reconoce es mas tengo activado el plan en mi pagina, y nada, enserio por que dan tan malos servicios soy usuario de windows 10