Hi,
I have upgraded Rekordbox some time ago from 5 to 6. I have a creative subscription.
I cannot use Rekordbox anymore to prepare my sets.
I built a Windows computer, because I thought my MacBook pro 16" i9 was the problem. But unfortunately my new pc with i5 10500 also cannot handle Rekordbox.
The symptoms are: When I create a playlist by clicking the + button, usually I have to wait a while (between 2 to 10 seconds, but sometimes 60 seconds) before Rekordbox becomes responsive again and I can type the playlist name. The same thing happens when I click on a playlist or a folder.
When I am trying to match 2 songs in the 2-player view, I click the Play button while the other track is already playing. There is a 5 second delay when pressing that button, so I can start over again. This happens constantly, so trying to match songs is undoable.
In general: Rekordbox becomes unresponsive and lets me wait between 2 to 60 seconds before I can continue my workflow. During the last months I have waited for an update, to maybe fix this problem. But it seems to be persistent.
I have tried removing the waveforms, album artwork, increasing audio buffer size. And switching from my Mac to a PC. I have also tried to go to browser-view, but with that view I cannot prepare my sets.
I can give access to both my Mac and PC to Pioneer if needed to analyze the issue. Or any other form of assistance. I'm hoping to find back the enjoyment of maintaining a songs library.
Any tips, suggestions, hints, however vague from anybody on this forum I can really appreciate.
We're actually troubleshooting this with another user - it seems there may be an issue with the database. Please file an inquiry ticket here, and in the comments field please link this forum topic and ask that the ticket be assigned to me. I'll then get you to send over a couple of files to check and we'll see if the issue is related.
Thanks!
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