Hi Pioneer & Rekordbox Team,
Please can I ask for your assistance :
I have followed your Read this first however I these did not Resolve the problem.
As requested:
0) Have you read the "READ ME FIRST" thread in its entirety AND TRIED THE SOLUTIONS THERE before posting: Yes, I swear it!
1) Operating System: Windows 10 20H2 build 19042.804
2) OS Type: 64bit
3) rekordbox version: 6.5.0 -rev20818-18437-18403x64
4) Using LINK: Yes
4b) LINK Connection method: DJM-750mk2 (FW v1.04) USB
2 x XDJ-1000Mk2 (FW V1.42) Lan
4c) Using with CDJs: 2 x XDJ-1000Mk2 (FW V1.42) Lan
5) Source Hard drive / Flash drive / SD card file system: NTFS
5b) Connection type: SATA
5c) Does the device have multiple partitions: Yes
5d) If it's a flash drive, is it a U3 device: No
5e) With what utility did you format the device: Windows,
6) Export Hard drive / Flash drive / SD card file system: NA
6b) Connection type: NA
6c) Does the device have multiple partitions: No
6d) If it's a flash drive, is it a U3 device: No
6e) With what utility did you format the device:
7) Have you scanned your files for errors: Yes
7b) Have you scanned your drive for errors: Yes
8) Is rekordbox crashing at all: No
8a) If crashing, is it resulting in: NA
8b) If not crashing, are there any error messages:
Yes XDj-1000MK2 shows a Library not responding error on the touch screen
9) Are you able to repeat / reproduce the problem: Yes
9a) If yes, can you do it consistently: Yes
10) Does the problem occur with one specific song: No
10a) If yes, please post a link to it: NA
11) Any other notes regarding your setup only:
LAN link via TP link SG1008D GB unmanaged switch
Rekordbox V6.5 Connects from Win 7HB Machine & Old iMac running Big Sur, also can connect to players via iPhone app. So assuming by elimination that the physical Network layer is fine.
DJM-750MK2 is detected and I can record and monitor the output level in Rekordbox.
12) Provide as much detail of the issue here:
When trying to open the Link (Which I assume is only available when the Software is seeing the Xdj's on the lan) to the XDJ's in Export mode from My win 10 Notebook I get library not responding error on the XDJ'S and no player images are displayed on the bottom of Rekordbox.
I have tried totally uninstalling and disabled all Firewalls (both Mcaffee LiveSafe and disabled Windows firewall) completely. I have tried both dynamic and Static ip's (Currently Active on the XDj's MAC address's). And even added these IP's and the mentioned .exe files in Read me 1st to the white / safe list on the firewall.
I have checked the file and network sharing status enabled and disabled. I can ping the players and trace the route which is a single hope less than 1ms.
I have downloaded and tried installing the latest CDJ/XDJ drivers in case that was the problem, the XDJ's pick up if connected via USB in Performance mode.
Is there a specific protocol, ports, any other steps I can try? I have tried another win 10 device and same result but that is a work machine and has tighter security than my private machine.
