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Veronica,
I see Luana helped you on your ticket -- it does seem to be a hardware issue requiring servicing. Thanks!
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Crossfader issue ddj sx2
Crossfader curve is not working at all. I have it turned to 12 o'clock When a track is up on the left, and cross to the right, it only hard cuts to the right and left. NO matter what I do with the crossfader curve, it does not work properly. Nothing is fading ... only hard cuts. Is this a hardware or firmware issue? I'm running Mac Catalina.
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